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how one sway lead became a $38,000 booking for guilford hall

Guilford Hall already ran a busy calendar and held a spot on the major wedding directories. What it wanted was demand those directories were not bringing in. One Sway lead turned into a $38,000 holiday party, with an $18,000 employee retreat from the same client in progress, and Guilford's own team closed it.

A large corporate team event in a historic event hall
101
qualified event inquiries Sway delivered to Guilford in three months
$38,000
in events from a single Sway lead, with an $18,000 retreat from the same client in progress
$160+§
per guest at Guilford, where the average event runs about 100 people

Guilford Hall is a historic brewery and event hall in Baltimore. Its rooms flex from intimate rehearsal dinners to full-building buyouts of several hundred guests, and the calendar runs on weddings, galas, corporate parties, and holiday events. Brad, who runs the events business, was already listed on the major wedding directories. His read on them: they work, but everyone is on them, so they tend to bring the same volume to everyone in town.

What he wanted was a lead source that brought in business the directories did not. On Lead Engine, Sway runs the advertising and the proactive corporate outreach, answers and qualifies every inquiry, and hands the qualified ones to Brad's team. Guilford closes its own bookings. So the events here are not a relabeling of demand that was already arriving. They are additional, sourced by Sway and closed by Guilford.

the lead that became $38,000

The clearest example is a single Sway lead that turned into a $38,000 holiday party: cocktail service, valet, extended hours, open bar. The same client is now booking an $18,000 employee retreat, in progress at the time of writing. That is close to $56,000 in events from one lead.

It booked in June, months ahead of the September and October window when holiday parties usually come in. And it came in through Sway, not the directories. Brad's team toured the client, built the proposal, and signed it. Sway delivered the lead; Guilford closed it. That split is the whole point of Lead Engine, and it is also the cleanest measure of additional business: a $38,000 holiday party that was not going to arrive on its own.

Guests at a corporate event inside Guilford Hall
A single Sway lead became a $38,000 holiday party, with an employee retreat from the same client to follow.

101 qualified inquiries in three months

The $38,000 lead sits on top of steady volume. Across three months, Sway delivered just over one qualified new lead per day. Some months ran hotter than others, but the flow never went quiet. For a calendar that had previously been filled by the directories and word of mouth, a reliable stream of qualified inquiries every week changes what Brad's team can plan around.

The word that does the work there is qualified. These were not raw clicks or a list of names to cold-call. Each one was answered and vetted before it reached Guilford Hall, with a real event behind it: a date in mind, a rough headcount, a reason to talk. The team received inquiries worth a tour, not a pile of maybes to sort through.

Sway's a different platform that is great and is actually working. Brad Fischer, Guilford Hall

the demand the directories were not bringing

A lot of that demand came from a channel a directory listing cannot replicate: proactive corporate outreach. In a single month, Sway contacted thousands of verified Baltimore-area decision-makers on Guilford's behalf, dozens expressed interest, and several were connected directly with tour dates on the calendar. The names were event and wedding planners, design and production firms, corporate event managers, a city special-events office, and independent schools.

That is the part worth sitting with. Directories capture people already on a wedding site, searching. Outreach reaches corporate and civic buyers who were not searching at all, and turns them into named contacts Guilford can return to for repeat business. One channel competes for the demand everyone shares. The other builds demand that is Guilford's alone.

A corporate meeting event set up inside Guilford Hall
Corporate outreach reaches buyers a wedding directory never will, and builds a named-contact base Guilford can return to.

where sway stops and guilford starts

On Lead Engine, Sway fills and qualifies the top of the pipeline and hands the qualified inquiries to Brad's team, who tour the space, build the proposal, and sign the contract. The handoff is the model, not a limit on it. It is the right fit for a venue with a strong events team that simply needs more, and different, demand reaching it.

Each lead arrives already introduced. An assistant on the Sway side makes a warm first touch so the host is expecting Guilford by the time the team follows up, which makes it easier for Brad to pick up the conversation rather than start it cold. From there, the closing is his team's, the way it should be.

what this looks like at your venue

If you are already on the directories and want demand they do not generate, especially corporate, this is the shape of it: qualified leads, warmed and handed over, that your own team closes. A $38,000 holiday party is what one of those leads can become.

See what a fuller, more qualified inquiry flow could be worth at your venue below.

Run your numbers

See how much a steady flow of qualified, warmed inquiries could change what your events team books.

Open the response calculator

questions venues ask

does sway close the bookings for guilford?
No. On Lead Engine, Sway sources and qualifies the leads, and Guilford's team tours, proposes, and signs. The $38,000 holiday party was a Sway lead that Guilford closed. If a venue would rather Sway carry bookings all the way to a signed contract, that is what Sales Engine and Growth Engine do.
are these events guilford would have gotten anyway?
No. Sway's leads come from advertising and proactive corporate outreach, demand the directories and walk-ins do not generate. The aim is additional events on top of the business already arriving, not a relabeling of it. The $38,000 holiday party came in through Sway, months ahead of the usual holiday season.
what makes a lead "qualified"?
A qualified inquiry is one Sway has already answered and vetted: there is a real event behind it, usually with a date, a rough headcount, and a reason to talk. Guilford's team receives inquiries worth a tour, not a list of cold names to chase.
how is corporate outreach different from a directory listing?
A directory captures people already searching a wedding site. Outreach reaches corporate and civic buyers directly, planners, corporate managers, schools, a city events office, who were not searching at all. It opens a channel of demand that is the venue's alone and builds a named-contact base for repeat business.
how do the leads arrive?
Already introduced and warmed. An assistant on the Sway side makes a first introduction so the host is expecting the venue, then the venue's team follows up and closes. It means Brad picks up a conversation rather than starting one cold.

Guilford Hall, March to May 2026. On Lead Engine, Sway sources and qualifies inquiries and hands them over; the venue closes its own bookings. Figure reflects qualified inquiries delivered, not bookings.

One Sway-sourced lead. A $38,000 holiday party booked, plus an $18,000 employee retreat with the same client in progress at the time of writing. Closed by the venue's own team.

§ Average event size and per-guest spend from the venue's booking records. Figures vary by event type and season.

Kate Paulley, Co-Founder of Sway
kate
Co-Founder, Sway

Kate leads Sway's venue partnerships and sits across every account. She spends her time on the question that decides whether a venue's events program works: is the right demand reaching the right people fast enough to close.

the directories bring the buyers already looking. sway brings the ones who weren't, and your team closes them.